Broken Arms Q&A Forum

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3/20/2016 1:01 am  #1


How our backorders work

Here at Broken Arms we manufacture everything in house.  When we run out of a product, we put a backorder date on the products title.  When you order a product, that date on your invoice is your backorder date. 

If you see the backorder date change on the website days later. Disregard the different date.  That is for the next batch.

We keep a close eye on the batch quantity and how many were ordered.

 

 

3/29/2016 10:19 pm  #2


Re: How our backorders work

I'm curious, will I be charged at the time I place the order, or when the product is shipped? Thanks in advance.

 

4/09/2016 4:03 pm  #3


Re: How our backorders work

Yes.  Backorders are charged immediately just like regular orders.  We used to charge when we shipped the backorder, but we ran into many problems because sometimes the card wouldn't work a month later.
 

     Thread Starter
 

4/09/2016 7:25 pm  #4


Re: How our backorders work

Ok, gotcha. I made my order today anyways. Thanks for the reply.

 

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